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Workforce Productivity & Collaboration

Covering the productivity, collaboration, communications and compliance technologies that are shaping the future of the collaborative work environment.


The Workforce Productivity and Collaboration (WPC) channel delivers market insight and strategic counsel to those deploying, providing and investing in the technologies shaping the future of collaborative work. A key theme for our agenda is how workforce tools are becoming more integrated, intelligent, social, self-organizing, automated and secure, which in turn is redefining how businesses think of their workflows and business processes. In essence, we track the technologies driving this future of work.


Contributing Analysts

Learn more about our Workforce Productivity & Collaboration research

Recent Reports in Workforce Productivity & Collaboration
Workforce Productivity & Collaboration
2020 Trends Report Excerpt

2020 Trends in Workforce Transformation

In 2020 we anticipate seeing more around new approaches to visual and spatial productivity, a growing emphasis from HR and IT working in unison to craft an engaging employee experience, and new types of digital workspace.

Workforce Productivity & Collaboration
2020 Trends Report Excerpt

网上体育投注2020 Trends in Communications, Connectivity and Collaboration Technologies

网上体育投注The demand for more flexible, extensible and purposeful forms of communication is growing, taking enabling technologies out of application silos with growing programmability, voice user interfaces, and automation.

Workforce Productivity & Collaboration
Webinar

2020 Trends in Workforce Productivity & Collaboration

网上体育投注This webinar was hosted on Feburary 12, 2020 by Research Director Chris Marsh.

Workforce Productivity & Collaboration
Market Insight

网上体育投注Four Approaches to Supporting the Digital Employee Experience in Retail Operations

网上体育投注While they have typically remained outside the scope of IT and traditional business communications, organizations are increasingly looking to address the technology requirements of frontline workers.

Workforce Productivity & Collaboration
Market Insight

AI and Voice-Enabled Applications Will Change How We Work in 2019

网上体育投注Our expectation was that human-computer interaction (HCI) could evolve and that by 2015, voice-enabled applications would be widely used on computers, smartphones and wearable devices by consumers and in the workplace. It is four years past our initial prediction, but there are signs that 2019 will be a turning point for the industry.

Workforce Productivity & Collaboration
Technology & Business Insight

Communications PaaS - Turning Business Communications Inside Out

Business communications are transitioning into an open, software-defined ecosystem that will enable intelligent, communications-enabled workflows for customer and employee interactions.